How To Delete Chegg Account and Cancel Subscription

If you’ve decided to part ways with Chegg, either because you’re graduating, no longer need their services, or for any other reason, this step-by-step guide will help you through the process of how to delete Chegg account and cancel your subscription. But before then, let’s have a quick look at the platform and everything you need to know about it.

Chegg was founded in 2005 by three Iowa State University students: Aayush Phumbhra, Osman Rashid, and Josh Carlson. Their idea was simple yet profound: to create a platform that helps students succeed.

What started as a textbook rental service has become a comprehensive educational tool catering to many student needs. Chegg has become an indispensable ally for students worldwide, providing everything from textbook solutions to tutoring services.

How to Delete Chegg Account

Step 1: Log In to Your Chegg Account

• Go to Chegg’s Website: Open your preferred web browser and navigate to Chegg’s homepage.
• Sign In: Click on the “Sign In” button at the top-right corner of the page and enter your login credentials (email and password).

Step 2: Cancel Any Active Chegg Subscriptions

Before deleting your account, cancel any active subscriptions to avoid further charges.

For Chegg Study, Chegg Writing, or Chegg Math Solver:

1. Navigate to My Account: Click on your profile icon at the top-right corner of the page and select “My Account” from the drop-down menu.
2. Go to Subscriptions: In the “My Account” page, find the “Orders” section and click on “Subscriptions.”
3. Cancel Subscription: Identify the subscription you wish to cancel and click on “Cancel Subscription.” Follow the prompts to confirm the cancellation.

For Chegg Tutors:

1. Navigate to My Account: As above, click on your profile icon and select “My Account.”
2. Go to Tutors Section: In the “My Account” page, locate the “Tutoring” section.
3. Cancel Tutor Subscription: Click “Change/cancel membership” and follow the instructions to cancel your subscription.

Step 3: Verify Cancellation

• Check Email Confirmation: Chegg will send a confirmation email after canceling your subscription. Ensure you receive this email as proof that your subscription has been canceled.

Step 4: Clear Outstanding Balances

• Check for Unpaid Balances: Ensure there are no unpaid balances or pending transactions on your account. This can usually be found in the “Orders” section of “My Account.”

Step 5: Delete Your Chegg Account

You can delete your Chegg account once all subscriptions are canceled and balances cleared.

1. Contact Chegg Support: Unfortunately, Chegg does not provide a direct option to delete your account through the website. You need to contact their customer service.

• Go to Chegg Help Center: Scroll to the bottom of the page and click “Help Center.”
• Find Contact Information: In the Help Center, you can use the “Live Chat” option or click “Contact Us” to get their email support form.

1. Request Account Deletion: When contacting Chegg support, clearly state that you want to delete your account. Include necessary details, such as your account email, for verification purposes.

Sample Email: Subject: Request for Account Deletion Dear Chegg Support Team, I am writing to request the deletion of my Chegg account associated with the email [Your Email Address]. I have already canceled my subscriptions and cleared any outstanding balances. Please confirm once my account has been successfully deleted. Thank you, [Your Name]

Step 6: Confirm Deletion

• Wait for Confirmation: Chegg support will process your request and send a confirmation email once your account has been deleted.
• Follow if Necessary: If you do not receive a confirmation within a few days, contact Chegg support to ensure your request is being processed.

Step 7: Final Checks

• Remove Chegg App: If you have the Chegg app on your mobile device, delete it to prevent any future usage or notifications.
• Check for Emails: Ensure you no longer receive emails from Chegg, indicating your account has been successfully deleted.

By following these steps, you can effectively delete your Chegg account and cancel your subscriptions, ensuring that you no longer incur any charges and that your personal information is removed from their system.