How to Check Your UIF Status Online in South Africa (2025 Guide)

Introduction

If you’re one of many South Africans who’ve applied for Unemployment Insurance Fund (UIF) benefits, you’re probably wondering how to check your UIF status online. Whether you’re checking the progress of a claim, tracking a UIF payment, or trying to resolve delays, this 2025 guide will walk you through it step-by-step.

💡 Quick Tip: Most UIF applications can be tracked via uFiling — the official platform of the Department of Labour in South Africa.

Why Checking Your UIF Status Matters

When you’re unemployed or on maternity leave, UIF payments can be a vital safety net. However, delays and confusion around claim statuses are common. Being proactive and checking your status regularly helps you:

Know if your claim is being processed
Get notified of missing documents
Understand delays in UIF payments
Avoid long queues or calls to the labour department

Top Ways how to Check Your UIF Status in 2025

1. ✅ Via the Official uFiling Website

The easiest and most recommended way is through the official uFiling portal.

Steps:

Go to https://www.ufiling.labour.gov.za/uif/
Log in with your ID number and password.
Navigate to “UIF Claim Status”.
View your claim progress, payment history, and next payment date.

🖼️ Image Suggestion: Screenshot of the uFiling login page or dashboard showing “Claim Status”.

2. 📱 Via Phone (Labour Department Call Centre)

If you don’t have internet access, you can call the UIF support line:

📞 Phone Number: 0800 030 007
📅 Hours: Mon–Fri, 8:00 AM – 4:00 PM

Have your ID number, reference number, and employer details ready.

3. 📨 Through Email Inquiries

For complex issues (e.g. claim rejections or backlogs), send an email with your ID, full name, and claim reference to:

uifcomplaints@labour.gov.za
doell@labour.gov.za

📎 Pro Tip: Always include your reference number to speed up resolution.

4. 🧾 Visit a Labour Centre (If Necessary)

In-person visits should be your last resort. Make an appointment before visiting, as queues can be long.

You can find the nearest labour centre here.

🖼️ Image Suggestion: Exterior of a local Department of Labour office with signage.

Common Queries and Keyword Variations

People often search for:

uif status check
uif payment status 2025
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To rank for these, we’ve included variations in the headings and content. This also helps improve your article’s search visibility organically.

How Long Does UIF Take to Pay Out in 2025?

Currently, UIF claims can take anywhere from 2 to 6 weeks to process if all documentation is correct. Delays can occur if:

Banking details need verification
Missing documents weren’t submitted
Your employer hasn’t declared your earnings correctly

For the most accurate status, always use the uFiling system.

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Troubleshooting UIF Status Issues

🛑 Claim Still Says “Pending”?

This means your claim has not been processed yet. Contact UIF or wait 7–14 working days for an update.

🛑 Claim Rejected?

Double-check that:

Your employer made regular UIF contributions.
All documents were submitted (ID copy, UI19 form, etc.).

You can appeal any rejections via email or visit your nearest labour centre.

Helpful Resources

Final Thoughts

Checking your UIF status in South Africa doesn’t need to be stressful. With this 2025 guide, you now have all the tools to track your UIF payments, avoid delays, and resolve issues with confidence.

✉️ If you’re still stuck, don’t hesitate to contact UIF directly or seek help from a labour consultant.